IndiGo Fined ₹22.2 Crore for December 2024 Operational Chaos: A Legal and Regulatory Analysis
Background of the Crisis India’s largest airline, IndiGo, faced unprecedented operational disruption between December 3 and 5, 2024 , resulting in 2,507 flight cancellations and 1,852 delays , stranding over three lakh passengers across the country. The disruption followed the enforcement of revised Flight Duty Time Limitation (FDTL) norms, which imposed stricter caps on pilot duty hours and enhanced mandatory rest requirements. The Directorate General of Civil Aviation (DGCA) constituted a four-member inquiry committee to investigate the causes of the breakdown. Based on its findings, the regulator imposed a record financial penalty of ₹22.2 crore , issued warnings to senior leadership, and mandated sweeping systemic reforms within the airline.